Broken Spring Replacement
Customer Issue: While trying to come in upon arriving home, Mr. Bradley found that his garage door wouldn’t open and gave us a call.
Our Solution: Our professionals looked over the garage door system, and discovered that one of the torsion springs had broken. We disconnected the opener and released the tension to safely take out the remaining pieces of the garage door spring. Our technicians installed the new one, then adjusted the tension as well as the balance to assure functionality.
Garage Door Off Track
Customer Issue: The customer noticed that their door had come off the track after he bumped it with his car, which was making it refuse to move.
Our Solution: The specific point where the door had been knocked off the track was found by our professional, and the door clamped into place for safety. Our expert then pried open the track so that the rollers could be gently guided back into place to restore the door’s function.
Customer Issue: The customer’s belt-drive garage door opener was making louder and louder noises with every use.
Our Solution: After listening to the sounds, our team unplugged and opened up the device to have a look at the motor. A wire had gotten caught in the mechanism, but fortunately wasn’t cut through yet. They patched the wire and bound it back in place, and the problem was solved.
Customer Issue: Dented garage door panels.
Our Solution: We found two damaged panels on the bottom part of the door, so we sourced new panels of the same size and color from the original manufacturer, and then and carefully removed the old sections and fitted the new ones into the precise location.
Garage Door Troubleshooting
Customer Issue: Couldn't open the door.
Our Solution: Suspecting an electrical problem, we unplugged the opener from the power socket and removed the unit's outer cover. Using a multi-meter we found that the circuit board was damaged so we carefully replaced it with a new one that was compatible with the brand and model of the opener.
Customer Issue: Door not closing properly.
Our Solution: We immediately noticed that the sensors' red light was flickering, indicating that there was a misalignment issue, so we carefully adjusted the units until they returned to their correct position. We then tested them to make sure that the door properly reversed when it needed to.